Terms and Conditions - Flat Clearance Kings Cross

Welcome to Flat Clearance Kings Cross. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you and Flat Clearance Kings Cross. By engaging our services, you agree to be bound by these terms in their entirety.

2. Services Provided

Flat Clearance Kings Cross offers comprehensive flat clearance and cleaning services within the Kings Cross area. Our services include but are not limited to:

• Complete removal of unwanted items
• Deep cleaning of all living spaces
• Disposal of hazardous materials in accordance with local regulations
• Packing and unpacking services

All services are performed by qualified and experienced professionals committed to delivering high-quality results.

3. Booking and Payment

To schedule a service, clients must book through our official channels. Upon booking, a deposit may be required to secure the appointment.

1. Payment Methods: We accept various payment methods including credit/debit cards, bank transfers, and cash payments.
2. Invoices: An invoice will be provided upon completion of the service, detailing all charges incurred.
3. Payment Terms: Full payment is due within 14 days of receiving the invoice. Delayed payments may incur additional fees.

4. Cancellations and Refunds

We understand that plans can change. However, cancellations are subject to the following terms:

• Notice Period: Cancellations must be made at least 48 hours in advance of the scheduled service to avoid cancellation fees.
• Refund Policy: Deposits are refundable if cancellation occurs within the stipulated notice period. Cancellations made less than 48 hours before the service may result in forfeiture of the deposit.
• Rescheduling: Clients may reschedule their appointments subject to availability without incurring additional fees.

5. Liability

Flat Clearance Kings Cross strives to perform services with the highest level of professionalism. However, the following liability terms apply:

• Property Damage: While we take utmost care to prevent damage, Flat Clearance Kings Cross is not liable for any pre-existing damages or alterations to property unless caused directly by our negligence.
• Loss of Items: Clients are responsible for ensuring that all valuable or sentimental items are safeguarded. We are not liable for any loss of items unless proven to be a result of our direct actions.
• Insurance: We maintain adequate insurance coverage to protect against unforeseen incidents during the service.

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information.

• Data Collection: We collect personal information necessary for providing our services, such as contact details and property information.
• Data Usage: Your information is used solely for the purpose of facilitating our services and will not be shared with third parties without your consent.
• Data Security: We implement robust security measures to protect your data from unauthorized access and breaches.

7. Intellectual Property

All content provided by Flat Clearance Kings Cross, including text, images, and logos, is the property of the company and is protected by intellectual property laws.

• Usage: Clients may not reproduce, distribute, or create derivative works from our content without explicit permission.
• Trademarks: Our trademarks are registered and must not be used without authorization.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in the UK.

9. Amendments to Terms

Flat Clearance Kings Cross reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the amended terms.

10. Force Majeure

Flat Clearance Kings Cross shall not be held liable for any failure or delay in performing our services due to circumstances beyond our reasonable control, including natural disasters, strikes, or governmental restrictions.

11. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Flat Clearance Kings Cross regarding the use of our services, superseding any prior agreements or understandings.

13. Indemnification

You agree to indemnify and hold harmless Flat Clearance Kings Cross, its employees, and agents from any claims, losses, or damages arising out of your use of our services or violation of these Terms and Conditions.

14. Termination

Flat Clearance Kings Cross may terminate your access to our services immediately, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services.

15. Feedback

We value your feedback. Any suggestions or comments provided by you regarding our services will be considered non-confidential and non-proprietary, and Flat Clearance Kings Cross shall have no obligations with respect thereto.